Convoy Convos
Terms and Conditions for Convoy Convos
Welcome to Convoy Convos (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our mobile application and services (the “Services”), which connect users traveling on the same train or coach journey.
By creating an account or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.
1. Eligibility
You must be at least 18 years old to use Convoy Convos. By using the Services, you confirm that:
- You are legally capable of entering into a binding agreement
- All information you provide is accurate and up to date
2. Nature of the Service
Convoy Convos is a networking platform that enables users to:
- Discover and connect with others on the same or similar journeys
- Communicate before and during travel
- Optionally arrange to meet before a journey begins
We do not organise transport, verify journeys, or guarantee that users will meet in person.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account
- All activity under your account
- Promptly notifying us of unauthorised access
We reserve the right to suspend or terminate accounts that violate these Terms.
4. User Conduct
You agree to use the Services respectfully and lawfully. You must not:
- Harass, abuse, or harm other users
- Share false or misleading journey information
- Use the app for illegal, fraudulent, or commercial solicitation purposes
- Impersonate another person
We may remove content or suspend accounts that breach these rules.
5. Safety Disclaimer
Convoy Convos does not conduct background checks on users. You acknowledge that:
- Interactions with other users are at your own risk
- Meeting in person is entirely your decision
We encourage you to:
- Meet in public places
- Inform someone you trust of your plans
- Use in-app reporting tools if you feel unsafe
6. User Content
You retain ownership of content you upload (e.g. profile details, messages). However, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute your content for the purpose of operating the Services.
You are solely responsible for the content you share.
7. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect and use your data.
8. Location and Journey Information
To provide matching functionality, we use the journey details you provide. You are responsible for ensuring the accuracy of this information.
We are not responsible for mismatches, delays, or changes in travel plans.
9. Prohibited Activities
You must not:
- Use the app to stalk, track, or monitor others
- Attempt to extract data or reverse-engineer the platform
- Upload malicious software or harmful content
10. Termination
We may suspend or terminate your account if:
- You violate these Terms
- We believe your actions may harm other users or the platform
You may delete your account at any time.
11. Disclaimers
The Services are provided “as is” and “as available.” We do not guarantee:
- Matches or meetings
- That matches will result in meaningful connections
- The accuracy of user-provided information
- Continuous or error-free operation
12. Limitation of Liability
To the fullest extent permitted by law, Convoy Convos is not liable for:
- Any indirect, incidental, or consequential damages
- Any harm arising from interactions between users
- Any events occurring during or outside of travel
13. Changes to the Terms
We may update these Terms from time to time. Continued use of the Services after changes means you accept the revised Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
15. Contact Us
If you have questions about these Terms, please contact us:
By using Convoy Convos, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
End of Terms